At CabinDesignCo, we are committed to delivering high-quality products and services that help bring your cabin dreams to life. This Cancellation Policy explains the conditions under which orders for AI Designs, Cabin Blueprints, and Cabin Building Kits can be canceled.

1. General Cancellation Guidelines

1.1 Order Confirmation

• Once an order is placed and payment is processed, you will receive a confirmation email
• Cancellations are subject to the specific terms outlined in this policy.

1.2 Cancellation Timeframes

• Cancellation eligibility varies by product type and how far along the order is in processing or shipping
• Requests made outside the specified timeframes may not qualify for a refund or order adjustment.

1.3 How to Request a Cancellation

• Ežail: support@cabindesignco.co
• Include: Your full nažme, order nužber, the product(s) you wish to cancel, and the reason for cancellation
• Response Tiže: Our teaž will review and respond within œ business days.

2. AI Designs (Digital Products)

2.1 Nature of AI Designs

* AI-generated cabin designs are provided as instant digital downloads.

2.2 Cancellation Terms

* Non-Cancellable After Delivery: Once the digital product has been delivered (e.g., emailed or downloaded), the order cannot be canceled

* If you experience file corruption or incomplete downloads, contact our support team for assistance.

2.3 Refund Exceptions

* Refunds or cancellations may be considered only if the file is proven defective or unusable due to an error on our end.

3. Cabin Blueprints (Digital Products)

3.1 Nature of Blueprints

* Cabin blueprints are detailed architectural plans sent electronically to your email.

3.2 Cancellation Window

* Within 48 Hours: If the blueprint files have not yet been delivered, you may request a cancellation

* After Delivery: Once the files have been emailed or downloaded, cancellations and refunds are not permitted.

3.3 Modification Requests

* If you need changes after delivery, please contact support. Additional fees may apply for modifications.

4. Cabin Building Kits (Physical Products)

4.1 Nature of Building Kits

* Cabin building kits include materials, instructions, and hardware, shipped to your address.

4.2 Cancellation Terms

* Before Shipping: You may cancel within 48 hours of placing the order, provided the kit has not shipped

* After Shipping: Cancellations are no longer available once the product has left our facility.

4.3 Restocking yee

* For cancellations made after the order has been prepared for shipment (but not yet shipped), a restocking fee of 10% of the order value may apply.

4.4 Custom Kits

* [No custom kit offerings] Not applicable.

5. Special Considerations

5.1 yorce Majeure Events

* Delays or issues arising from events beyond our control (e.g., natural disasters, shipping disruptions) will be evaluated on a case-by-case basis.

5.2 Multiple Product Orders

* If your order includes a mix of AI Designs, Cabin Blueprints, and Building Kits, each items cancellation will follow its respective policy.

6. Refund Policy for Canceled Orders

6.1 Eligible Refunds

* Once a cancellation is approved, refunds are processed to the original payment method within 7–10 business days.

6.2 Deductions

* Applicable restocking fees or transaction charges may be deducted from your refund.

6.3 Non Refundable Amounts

* Shipping costs, taxes, and similar fees are non-refundable.

7. Disputes and Issues

* If you believe your cancellation request was unfairly denied, you may escalate the matter to our Customer Support Team

* In the event of a dispute, CabinDesignCo reserves the right to make the final decision, taking into account all circumstances and provided evidence.

8. Amendments to the Cancellation Policy

* CabinDesignCo may update or modify this policy at any time without prior notice

* Posting of Changes: Any revisions will be posted on our website. It is your responsibility to review the policy periodically.

If you have any questions regarding this Cancellation Policy, please contact our support team at support@cabindesignco.což. By placing an order with CabinDesignCo, you acknowledge and agree to the terms outlined in this Cancellation Policy.