At CabinDesignCo, our goal is to ensure your satisfaction with each purchase. However, due to the unique nature of our offerings, refunds are subject to the conditions outlined below. By making a purchase, you acknowledge that you have read and agreed to this policy.

1. General Refund Policy Overview

• Product-Specific Eligibility: Refund terms differ for AI Designs, Cabin Blueprints, and Cabin Building Kits. Please refer to the relevant sections below
• Original Payment Method: All approved refunds will be issued back to the original payment method used at checkout
• Processing Times: It typically takes 7–10 business days for us to process an approved refund, after which your financial institution may require an additional 3–5 business days to reflect the funds in your account.

2. Refund Policy for AI Designs (Digital Products

2.1 Nature of AI Designs

• Instant Delivery: AI-generated cabin designs are provided as immediate digital downloads upon purchase.

2.2 Eligibility for Refunds

• Refunds may be issued if there is a technical issue (e.g., file corruption or incomplete download) that cannot be resolved by our support team
• Requests must be submitted to support@cabindesigncocom within 7 days of purchase.

2.3 Non Refundable Conditions

• Refunds are not issued for change of mind or dissatisfaction with the designs style or aesthetics
• Once an AI design has been successfully downloaded, it is considered a final sale, barring a proven technical error on our end.

3. Refund Policy for Cabin Blueprints (Digital Products

3.1 Nature of Cabin Blueprints

• Architectural Plans: Cabin blueprints include detailed technical drawings delivered digitally via email or direct download.

3.2 Eligibility for Refunds

• Refunds are available if the delivered blueprint is incomplete, incorrect, or does not match the product description
• You must contact us within 14 days of purchase to report the issue.

3.3 Non Refundable Conditions

• Blueprints that have been downloaded or shared are not eligible for refunds unless there is a demonstrable error or mismatch in the files provided
• Dissatisfaction with the design style or incompatibility with local building regulations does not qualify for a refund. We recommend confirming local compliance requirements before purchase.

3.4 Resolution Steps

• If you find an issue, our support team may offer corrections or modifications at no extra cost, when possible, before considering a refund.

4. Refund Policy for Cabin Building Kits (Physical Products

4.1 Nature of Building Kits

• Physical Shipments: Cabin building kits contain materials, instructions, and hardware shipped to your specified address.

4.2 Eligibility for Refunds

• Refunds may be granted for damaged, defection, or incomplete kits
• You must contact support@cabindesignco.com within 30 days of receiving the kit
• Refunds are processed only after the returned kit is received and inspected.

4.3 Non Refundable Conditions

• Change of mind or partially used/assembled kits are not eligible for refunds
• Delivery delays caused by shipping carriers do not qualify as grounds for a refund.

4.4 Return Process

• Proof of Damage: Provide photos or videos clearly showing the defect or damage
• Return Shipping: Customers are generally responsible for return shipping costs unless the return is due to an error by CabinDesignCo
• Refund Timing: Allow up to 10 business days after receipt of the returned kit for a refund to be issued.

5. How to Request a Refund

1. Contact Us/ Email support@CabinDesignCo.com with your order number! product(s) for which you re seeking a refund! and a detailed eplanation of the issue
2. Prode Proof. or physical products! attach images

• For ideos demonstrating the defect or damage or digital products! proide screenshots
• For descriptions of the technical issue encountered

  3.Resolution Options/ Our team will reiew your request and may offer alternaties such as replacements! corrections! or modifications before issuing a refund

6. Exceptions to the Refund Policy

• CabinDesignCo reserves the right to deny any refund requests that do not meet the specified eligibility criteria
• If there is a dispute over a refund claim, CabinDesignCo will make the final decision based on the Terms of Service, Cancellation Policy, and evidence provided.

7. Contact Us

If you have questions or concerns regarding this Refund Policy or any aspect of our services, please reach out: CabinDesignCo

Email: support@CabinDesignCo.com 

By purchasing any CabinDesignCo product, you confirm your acceptance of this Refund Policy